Archive
Microsoft – Worldwide Data Center Locations
Some may ask, where are all the Microsoft Data Centers located?
Well this blog post contains the recent image of their locations. See below the data centers nearest you.
Greg Olsen
YellowDuckGuy
Dynamics 365 – Dynamics 365 Admin Role is here!
Yes, we finally have a Dynamics 365 Service Administrator role within Office 365 to administer Dynamics 365 instances, rather than using the current Global Administrator role. This is a great forward step by Microsoft for D365 System Administrators and will keep Global Administrators very happy!
The full TechNet article about this new role can be found here: https://technet.microsoft.com/library/mt793847.aspx
Enjoy!
Greg Olsen
YellowDuckGuy
Dynamics CRM – Recommended Theme Logo Size
Themes with Dynamics CRM were introduced with CRM Online 2015 Update 1 and CRM 2016 (on-premises). Themes were a great addition to CRM and help ‘theme’ your system to suit your business.
Themes allow you to add a logo to the top of your Dynamics CRM system. I recently did a blog post on how to add a theme to your CRM system, you can see the details at the below link:
Addition to this blog post, the Microsoft recommended Logo size when adding the image as a Web Resource is:
400x50px (Width x Height)
I also personally recommend using a .PNG file format as the image type.
For more details about the other settings on the Theme page within CRM, head over to the link below:
https://msdn.microsoft.com/en-us/library/dn932133.aspx
Greg Olsen
YellowDuckGuy
Dynamics CRM – The end of CRM, the beginning of Dynamics 365
The time has come for CRM to be rebranded for the very first time to make way for the launch of Dynamics 365.
Therefore, lets take a look back on the history of CRM:
- Microsoft CRM 1.0, released Jan 2003
- Microsoft CRM 1.2, released Dec 8 2003
- Microsoft CRM 3.0, released Dec 5 2005
- Microsoft CRM 4.0, released Dec 2007
- Microsoft CRM 2011, released Feb 2011
- Microsoft CRM 2013 Online, released Oct 2013
- Microsoft CRM 2013, released Nov 2013
- Microsoft CRM 2015, released Nov 30 2014
- Microsoft CRM 2016, released Nov 30 2015
- And then … Dynamics 365, launched 11th Oct 2016
Greg Olsen
YellowDuckGuy
Dynamics 365 – Get a first look at Microsoft Dynamics 365
Join Microsoft online on Tuesday, October 11, 2016 at 11:30 AM Pacific Time (UTC-7) and be among the first to see the next generation of business applications—helping your organization to grow, adapt, and evolve.
https://www.microsoft.com/en-us/dynamics/dynamics-365-first-look
On Tuesday, October 11 you will see Microsoft EVP Scott Guthrie share the Microsoft strategy for digital transformation as he unveils Dynamics 365, the next generation of intelligent business applications. You’ll get an in-depth look at:
- How Dynamics 365 applications unify CRM and ERP capabilities into purpose-built applications that work seamlessly together
- How to better engage customers, empower employees, optimize operations, and reinvent products and business models
- How organizations are meeting the changing needs of customers and capturing new business opportunities
Don’t miss this session!
Greg Olsen
YellowDuckGuy
Dynamics CRM – New Ideas Portal Launched!
Microsoft are excited to announce the new Ideas Portal for CRM and its related family of products.
Ever wanted to let Microsoft know your thoughts or suggestions to improve CRM or one of its related family of products? This site will let you do that.
Simply head over to: https://crmideas.dynamics.com/ideas/ and start posting!
With the launch of this new site, Microsoft is discontinuing the legacy “Dynamics Product Suggestion” connect site as their ongoing product suggestions site.
Greg Olsen
YellowDuckGuy
Dynamics CRM – Billing FAQ for CRM Online
You may have questions that are related to billing when working with CRM Online, if so, keep reading.
Microsoft has an online page on the CRM Help & Training site where there a quite a few of these common questions are answered, like “How do I extend my CRM Online Trial” or “How to I apply for not for profit / non-profit pricing”.
FAQs answered on the page URL below are:
https://www.microsoft.com/en-us/dynamics/crm-customer-center/billing-faqs-for-crm-online.aspx
- How do I find the correct CRM Online billing and subscription support team?
- What billing activities do I need to contact CRM Online Billing Support to manage?
- When I renew my subscription, can I change my payment method?
- How do I purchase CRM Online through Volume Licensing?
- How do I extend my CRM Online trial?
- How do I migrate from CRM Online to the on-premises version of CRM?
- How do I cancel my CRM Online subscription?
- How do I reactivate my expired CRM Online account?
- How do I apply for a credit due to a CRM Online service outage?
- How do I apply for non-profit pricing?
- How to change the Bill to country/region
- I’m a CRM Online customer and I have learned there is a minimum of 5 Professional users that I need to purchase. What if I only require 3 Professional users?
Quite commonly the question of “How do I extend my CRM Online Trial” is asked. Hopefully this helps solve this and other questions you may have with CRM Online.
Greg Olsen
YellowDuckGuy
Dynamics CRM – Important Changes Coming in Future Releases of Microsoft Dynamics CRM
Microsoft continues to evolve their software using the latest technologies, however this means some older features or technology components are deprecated or discontinued to help keep the software current. What does this mean? Well here is the Microsoft summary:
Deprecation means that we intend to remove the feature or capability in a future "major" release of CRM. The feature or capability will continue to work and is fully supported until it is officially removed. This deprecation notification can span a few years. After removal, the feature or capability will no longer work. We are notifying you now so that you have sufficient time to plan and update your code before the feature or capability is removed
Below are some important changes coming in future releases of Microsoft Dynamics CRM, which include deprecation:
- CRM 2011 Endpoint i.e. Web Services API
- Knowledge Management Entities
- Removal of Legacy Form Rendering Option
- Updates to the SDK Assemblies
Information in detail about the above areas can be found here: https://msdn.microsoft.com/library/dn281891.aspx
Other areas include:
- Removal of Support for Some Android Versions
- Microsoft Dynamics CRM List Component is Deprecated
Information in detail about the above 2 areas can be found here: https://technet.microsoft.com/library/dn265924(crm.8).aspx
Make sure you read these two articles and take into consideration the changes coming to aid forward planning and any execution of upgrades or re-implementations of CRM.
Greg Olsen
YellowDuckGuy
Microsoft Dynamics CRM – Free eBooks for Download
Great collection of eBooks available for download below. These are all courtesy of the Microsoft Blog site found here: https://blogs.msdn.microsoft.com/mssmallbiz/2016/07/10/free-thats-right-im-giving-away-millions-of-free-microsoft-ebooks-again-including-windows-10-office-365-office-2016-power-bi-azure-windows-8-1-office-2013-sharepoint-2016-sha/
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Administration Guide for Dynamics CRM 2016 |
Deploying and Administering Microsoft Dynamics CRM Online and Microsoft Dynamics CRM 2016 | Reporting Guide for Microsoft Dynamics CRM |
| Microsoft Dynamics CRM Online and Office 365 Integration Guide
|
Microsoft Dynamics CRM Online SMB FAQ | Setup Guide: Server-side synchronization for CRM Online and Exchange Server |
| Microsoft Dynamics CRM 2015 and Microsoft Dynamics CRM 2016 Performance and Scalability |
Scalable Customization Design in Microsoft Dynamics CRM |
Dynamics CRM 2015 User Guide |
Extra eBook Collection Pack. Zip file contents displayed below.
Dynamics CRM eBook & Quick Card Collection DOWNLOAD
Enjoy the eBooks!
Greg Olsen
YellowDuckGuy
Microsoft Dynamics – Introducing Microsoft Dynamics 365
6th JULY 2016
Big public announcement from Microsoft today, introducing Microsoft Dynamics 365.
Microsoft Dynamics 365 will bring together the best of our CRM and ERP cloud offerings into one cloud service with specific, purpose built, apps for each of your key business processes – like Finance, Sales, Customer Service, etc.
This is a major remarkable day for Microsoft, customers and partners currently using or working with Microsoft Dynamics CRM and Microsoft Dynamics AX.
This public announcement, in summary, Microsoft is working on a new offering called Dynamics 365 that will combine its current ERP and CRM cloud services into a single service bundle and include applications purpose-built for specific business functions.
Microsoft Dynamics 365 is launched as a cloud service so it will not be available, as is, on premises or in private clouds. This is something important to note.
With Dynamics 365 scheduled to be available this fall, Dynamics 365 will include applications for business functions including financials, field service, sales, operations, marketing, project service automation and customer service. The applications can be independently deployed, allowing users to buy only what they need to support their business.
For those customers currently using Dynamics CRM online or Dynamics AX online, “Microsoft Dynamics 365 has been very specifically and carefully designed to be a seamless transition” as mentioned by Jujhar Singh.
There is a lot more to come over the next coming months, especially around the end of 2016. Watch this space. Exciting times ahead with Microsoft Dynamics 365.
Greg Olsen
YellowDuckGuy
NZ Dynamics 365 User Group
Leader: Greg OlsenMeetup Site URL: http://www.meetup.com/NZ-Dynamics-365-User-Group-Auckland/
Greg Olsen - Yellow Duck Guy - 