Archive for the ‘Dynamics CRM’ Category

Dynamics CRM – Important Changes Coming in Future Releases of Microsoft Dynamics CRM

Microsoft continues to evolve their software using the latest technologies, however this means some older features or technology components are deprecated or discontinued to help keep the software current. What does this mean? Well here is the Microsoft summary:

Deprecation means that we intend to remove the feature or capability in a future "major" release of CRM. The feature or capability will continue to work and is fully supported until it is officially removed. This deprecation notification can span a few years. After removal, the feature or capability will no longer work. We are notifying you now so that you have sufficient time to plan and update your code before the feature or capability is removed


Below are some important changes coming in future releases of Microsoft Dynamics CRM, which include deprecation:

  • CRM 2011 Endpoint i.e. Web Services API
  • Knowledge Management Entities
  • Removal of Legacy Form Rendering Option
  • Updates to the SDK Assemblies

Information in detail about the above areas can be found here:

Other areas include:

  • Removal of Support for Some Android Versions
  • Microsoft Dynamics CRM List Component is Deprecated

Information in detail about the above 2 areas can be found here:

Make sure you read these two articles and take into consideration the changes coming to aid forward planning and any execution of upgrades or re-implementations of CRM.

Greg Olsen


Microsoft Dynamics CRM – Free eBooks for Download

Great collection of eBooks available for download below.  These are all courtesy of the Microsoft Blog site found here: 


Administration Guide for Dynamics CRM 2016


Deploying and Administering Microsoft Dynamics CRM Online and Microsoft Dynamics CRM 2016


Reporting Guide for Microsoft Dynamics CRM


Microsoft Dynamics CRM Online and Office 365 Integration Guide



Microsoft Dynamics CRM Online SMB FAQ


Setup Guide: Server-side synchronization for CRM Online and Exchange Server


Microsoft Dynamics CRM 2015 and Microsoft Dynamics CRM 2016 Performance and Scalability


Scalable Customization Design in Microsoft Dynamics CRM


Dynamics CRM 2015 User Guide



Extra eBook Collection Pack. Zip file contents displayed below.

Dynamics CRM eBook & Quick Card Collection                DOWNLOAD

CRM eBooks


Enjoy the eBooks!

Greg Olsen

Microsoft Dynamics – Introducing Microsoft Dynamics 365

6th JULY 2016
Big public announcement from Microsoft today, introducing Microsoft Dynamics 365.

Dynamics365 - 6-7-2016

Microsoft Dynamics 365 will bring together the best of our CRM and ERP cloud offerings into one cloud service with specific, purpose built, apps for each of your key business processes – like Finance, Sales, Customer Service, etc.


This is a major remarkable day for Microsoft, customers and partners currently using or working with Microsoft Dynamics CRM and Microsoft Dynamics AX.

This public announcement, in summary, Microsoft is working on a new offering called Dynamics 365 that will combine its current ERP and CRM cloud services into a single service bundle and include applications purpose-built for specific business functions.

Microsoft Dynamics 365 is launched as a cloud service so it will not be available, as is, on premises or in private clouds. This is something important to note.

With Dynamics 365 scheduled to be available this fall, Dynamics 365 will include applications for business functions including financials, field service, sales, operations, marketing, project service automation and customer service. The applications can be independently deployed, allowing users to buy only what they need to support their business.

For those customers currently using Dynamics CRM online or Dynamics AX online, “Microsoft Dynamics 365 has been very specifically and carefully designed to be a seamless transition” as mentioned by Jujhar Singh.

There is a lot more to come over the next coming months, especially around the end of 2016. Watch this space. Exciting times ahead with Microsoft Dynamics 365.

Greg Olsen

Microsoft Dynamics CRM – Updates and Hotfixes for CRM 3.0 – 2016

Today I commented on a community post on Facebook which asked:

Hello, Hope somebody could help me in finding the various UR files for MS CRM 2011 from UR6 …. up to last one in order to migrate to CRM 2016.

Therefore this got me thinking that I should add a blog post with links to all the CRM Update and Hotfixes for versions 3.0 – 2016.

So here they are listed below.

CRM 3.0

CRM 4.0

CRM 2011

CRM 2013

CRM 2015

CRM 2016

Hope that helps?

Greg Olsen

Microsoft Dynamics CRM–Roadmap

I wanted to put reference to the Microsoft Dynamics CRM Roadmap page hosted by Microsoft on this site as I feel it needs to get some credit from Microsoft for sharing this information and allowing us to keep up to date with the roadmap relating to Microsoft Dynamics CRM.

CRM Roadmap

You can click through the various categories of What’s New, In Preview, In Development, Postponed and Previous Released to see what fall’s into each of those categories

Visit the roadmap by heading over to the following link:


Greg Olsen

Categories: Dynamics CRM

Dynamics Profile: Greg Olsen

I was interviewed recently by MS Dynamics World regarding my time with Microsoft Dynamics CRM. The full interview of this is now available online. 




You can read the full article (once logged in) here:

Greg Olsen

Categories: Dynamics CRM

Microsoft Dynamics CRM – Trial Sign-ups for NZ, Default Currency, Fixed

December 2, 2015 Leave a comment

Each time you signed up for an online trial of Microsoft Dynamics CRM for the Country of New Zealand, the default currency wasn’t set to New Zealand Dollar (NZD, $).

Therefore I put a request here via Microsoft Connect to have this fixed. Well, once again, Microsoft has listened and made the change and now all Microsoft Dynamics CRM Online sign-ups for the country of New Zealand now have their currency set to New Zealand Dollar (NZD, $).

Its a small fix, but an important one.


Greg Olsen