Dynamics 365 – Free Training – Managing Customer Engagement with Microsoft Dynamics 365

If you are looking to up skill or would like to point someone towards some Dynamics 365 Customer Engagement training, then I would suggest the link below.

https://openedx.microsoft.com/courses/course-v1:Microsoft+81900+2018_T1/about 

Topics in this training include:

• Customer Relationship Management
• Dynamics 365 for Sales
• Dynamics 365 for Customer Self-Service
• Actionable Analytics
• Dynamics 365 for Field Service

Enjoy!

Greg Olsen
YellowDuckGuy

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Microsoft Dynamics CRM – CRM 2016 Courses and Exam Guides

The Microsoft Dynamics Learning Portal has the following CRM 2016 courses and exam preparation material available. You will need to set aside some time to go through the course material to become familiar with each area relating to Microsoft Dynamics CRM.

Note: You will need a valid login to access this information.

80734AE: Social Engagement in Microsoft Dynamics CRM 2016
80726AE: Customer Service in Microsoft Dynamics CRM 2016
80727AE: Sales Management in Microsoft Dynamics CRM 2016
80736AE: Microsoft Dynamics CRM 2016 Online Deployment
80735AE: Installation in Microsoft Dynamics CRM 2016
80728AE: Introduction to Microsoft Dynamics CRM 2016
80729AE: Customization and Configuration in Microsoft Dynamics CRM 2016

 

 

 

Exam Preparation guides listed below are also available. These guides include information and tools to assist you in preparation for the exam.

Microsoft Dynamics CRM 2016 Installation Certification Exam MB2-711 Preparation Guide
Microsoft Dynamics CRM 2016 Customization and Configuration Certification Exam MB2-712 Preparation Guide
Microsoft Dynamics CRM 2016 Sales Certification Exam MB2-713 Preparation Guide
Microsoft Dynamics CRM 2016 Customer Service Certification Exam MB2-714 Preparation Guide

 

Enjoy!

Greg Olsen
YellowDuckGuy

Windows Azure – Dev Training 5th-6th Dec 2012

Microsoft hosted two days of Windows Azure Training to allow developers and IT pros to get hands on with the presentations and lab content relating to Windows Azure. I attended the Auckland session and during this blog post I have made the material available for my reference later, so feel free to take a look and explore further.

 

Presentations

• Windows Azure Overview [Day 1 Presentation: .pptx, 17MB]
• Windows Azure Cloud Services [Day 1 Presentation: .pptx, 900kb]
• Windows Azure Data [Day 2 Presentation: .pptx, 3.3MB]
• Service Bus, Identity [Day2 Presentation: .pptx, 7.8MB]

Hands on Labs

To obtain the Hands on Labs, further code examples and presentations, check out the following:

• Windows Azure Training Kit (Windows Azure Training Kit – November 2012) [356.6MB]

Note: If you do not already have a Windows Azure subscription (MSDN subscribers will automatically get one) you will need to create one. A free 90 day trial can be obtained at http://www.microsoft.com/windowsazure/free-trial/

Enjoy!

Greg Olsen
YellowDuckGuy

Another Microsoft Dynamics CRM 3.0 Exam – I Passed!

On Thursday 26th June I sat the Microsoft Dynamics CRM 3.0 Installation & Configuration Exam (MB2-421) and passed with 88%. 

There are 50 questions, with a pass rate of 70%.

 

The exams for CRM 4.0 have been released recently to Prometric so its only time before I sit those.

 

Greg Olsen

Yellow Duck Guy

Microsoft Dynamics CRM 3.0 Exam – I Passed!

I have completed a project just recently with Microsoft Dynamics CRM 3.0 integrating with Microsoft Dynamics Nav 5.  It was a great learning experience project. 

So once this completed I thought I should study and sit the Microsoft Dynamics CRM 3.0 Customisation Exam (MB2-422) – so I did!

With a bit of study, I passed the exam today with a result of 94%.  There are 70 questions, 2 hours to complete the exam (this info is public). I would love to tell you more but I signed a NDA (Non-Disclosure Agreement) so I can not release anything more about the exam itself.

I have also gained the title of: Microsoft Certified Business Management Solutions Specialist by passing this exam. Gee that’s a mouthful aye.

If you study hard you will succeed in this exam. I encourage anyone working with MS CRM to have a go.  CRM 4.0 (Titan) is on its way for release so it’s only time before I do an upgrade for this exam.

If you wish to book an exam you can do so through Prometic via this link: http://www.prometric.com

I have my eye on a few more exams to sit, so stay tuned.

Yellow Duck Guy
Greg Olsen
(Your new Microsoft Certified Business Management Solutions Specialist)

Microsoft NZ 2007 Technical Briefing

I will be attending the Microsoft 2007 Technical Briefing sessions @ Sky City, Auckland NZ on 7th March 2007.

 

This should be a great event to continue the new product line exposure and look at more cool and new things I can do from a developer perspective.

 

Event Details:

Auckland
Date: 7 March 2007
9.00am – 4.40pm
Venue: SKYCITY Convention Centre, 88 Federal Street

Wellington
Date: 14 March 2007
Time: 9.00am – 4.40pm
Venue: Duxton Hotel, 170 Wakefield Street

Christchurch
Date: 21 March 2007
Time: 9.00am – 4.40pm
Venue: Christchurch Conference Centre, 95 Kilmore Street

Cost: $199 + GST

Registration includes a complimentary copy of Windows Vista Ultimate or Microsoft Office Professional 2007.

Please check out the Microsoft website for registration and more information.
http://www.microsoft.com/nz/events/techbrief/default.mspx 

For all the exciting stuff, I will post to my blog.

TechEd LIVE 2006 – Video Footage Available

TechEd 2006 portal site for all information from the 2006 New Zealand event.

 

TechEd 2006 Live Video footage can be found here:

http://www.techedlive.co.nz/Video.aspx?v=15

 

You will notice a number of my work colleagues near the end of the video clip in the bright yellow shirts from Intergen.

Office 12 Developer Training – New Zealand

Microsoft are proving Office 12 Developer Training in Auckland, Christchurch & Wellington respectively.

 

Dates for events:

Auckland – 9 October 2006

Christchurch – 16-18 October 2006
Wellington – Event (1): 30 October – 1 November 2006,  Event (2): 2-3 November 2006

 

This event is a combination of presentations and hands on labs that focus on growing services opportunities for partners, and a series of new hands-on technical exercises that highlight some of the compelling new features of the 2007 Microsoft Office development platform.

(Microsoft, http://www.microsoft.com/nz/events/developer/default.mspx)