You may have questions that are related to billing when working with CRM Online, if so, keep reading.
Microsoft has an online page on the CRM Help & Training site where there a quite a few of these common questions are answered, like “How do I extend my CRM Online Trial” or “How to I apply for not for profit / non-profit pricing”.
FAQs answered on the page URL below are:
- How do I find the correct CRM Online billing and subscription support team?
- What billing activities do I need to contact CRM Online Billing Support to manage?
- When I renew my subscription, can I change my payment method?
- How do I purchase CRM Online through Volume Licensing?
- How do I extend my CRM Online trial?
- How do I migrate from CRM Online to the on-premises version of CRM?
- How do I cancel my CRM Online subscription?
- How do I reactivate my expired CRM Online account?
- How do I apply for a credit due to a CRM Online service outage?
- How do I apply for non-profit pricing?
- How to change the Bill to country/region
- I’m a CRM Online customer and I have learned there is a minimum of 5 Professional users that I need to purchase. What if I only require 3 Professional users?
Quite commonly the question of “How do I extend my CRM Online Trial” is asked. Hopefully this helps solve this and other questions you may have with CRM Online.
Microsoft continues to evolve their software using the latest technologies, however this means some older features or technology components are deprecated or discontinued to help keep the software current. What does this mean? Well here is the Microsoft summary:
Deprecation means that we intend to remove the feature or capability in a future "major" release of CRM. The feature or capability will continue to work and is fully supported until it is officially removed. This deprecation notification can span a few years. After removal, the feature or capability will no longer work. We are notifying you now so that you have sufficient time to plan and update your code before the feature or capability is removed
Below are some important changes coming in future releases of Microsoft Dynamics CRM, which include deprecation:
- CRM 2011 Endpoint i.e. Web Services API
- Knowledge Management Entities
- Removal of Legacy Form Rendering Option
- Updates to the SDK Assemblies
Information in detail about the above areas can be found here: https://msdn.microsoft.com/library/dn281891.aspx
Other areas include:
- Removal of Support for Some Android Versions
- Microsoft Dynamics CRM List Component is Deprecated
Information in detail about the above 2 areas can be found here: https://technet.microsoft.com/library/dn265924(crm.8).aspx
Make sure you read these two articles and take into consideration the changes coming to aid forward planning and any execution of upgrades or re-implementations of CRM.
Great collection of eBooks available for download below. These are all courtesy of the Microsoft Blog site found here: https://blogs.msdn.microsoft.com/mssmallbiz/2016/07/10/free-thats-right-im-giving-away-millions-of-free-microsoft-ebooks-again-including-windows-10-office-365-office-2016-power-bi-azure-windows-8-1-office-2013-sharepoint-2016-sha/
Administration Guide for Dynamics CRM 2016
|Deploying and Administering Microsoft Dynamics CRM Online and Microsoft Dynamics CRM 2016||Reporting Guide for Microsoft Dynamics CRM|
|Microsoft Dynamics CRM Online and Office 365 Integration Guide
|Microsoft Dynamics CRM Online SMB FAQ||Setup Guide: Server-side synchronization for CRM Online and Exchange Server|
|Microsoft Dynamics CRM 2015 and Microsoft Dynamics CRM 2016 Performance and Scalability||
Scalable Customization Design in Microsoft Dynamics CRM
|Dynamics CRM 2015 User Guide|
Extra eBook Collection Pack. Zip file contents displayed below.
Dynamics CRM eBook & Quick Card Collection DOWNLOAD
Enjoy the eBooks!
6th JULY 2016
Big public announcement from Microsoft today, introducing Microsoft Dynamics 365.
Microsoft Dynamics 365 will bring together the best of our CRM and ERP cloud offerings into one cloud service with specific, purpose built, apps for each of your key business processes – like Finance, Sales, Customer Service, etc.
This is a major remarkable day for Microsoft, customers and partners currently using or working with Microsoft Dynamics CRM and Microsoft Dynamics AX.
This public announcement, in summary, Microsoft is working on a new offering called Dynamics 365 that will combine its current ERP and CRM cloud services into a single service bundle and include applications purpose-built for specific business functions.
Microsoft Dynamics 365 is launched as a cloud service so it will not be available, as is, on premises or in private clouds. This is something important to note.
With Dynamics 365 scheduled to be available this fall, Dynamics 365 will include applications for business functions including financials, field service, sales, operations, marketing, project service automation and customer service. The applications can be independently deployed, allowing users to buy only what they need to support their business.
For those customers currently using Dynamics CRM online or Dynamics AX online, “Microsoft Dynamics 365 has been very specifically and carefully designed to be a seamless transition” as mentioned by Jujhar Singh.
There is a lot more to come over the next coming months, especially around the end of 2016. Watch this space. Exciting times ahead with Microsoft Dynamics 365.
Today I commented on a community post on Facebook which asked:
Hello, Hope somebody could help me in finding the various UR files for MS CRM 2011 from UR6 …. up to last one in order to migrate to CRM 2016.
Therefore this got me thinking that I should add a blog post with links to all the CRM Update and Hotfixes for versions 3.0 – 2016.
So here they are listed below.
Hope that helps?