Dynamics 365 – Free Training – Managing Customer Engagement with Microsoft Dynamics 365

March 27, 2018 2 comments

If you are looking to up skill or would like to point someone towards some Dynamics 365 Customer Engagement training, then I would suggest the link below.

https://openedx.microsoft.com/courses/course-v1:Microsoft+81900+2018_T1/about 

Training

Topics in this training include:

  • Customer Relationship Management
  • Dynamics 365 for Sales
  • Dynamics 365 for Customer Self-Service
  • Actionable Analytics
  • Dynamics 365 for Field Service

Enjoy!

Greg Olsen
YellowDuckGuy

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Microsoft – Worldwide Data Center Locations

March 15, 2018 2 comments

Some may ask, where are all the Microsoft Data Centers located?

Well this blog post contains the recent image of their locations. See below the data centers nearest you.

 

data-centres-worldwide

 

Greg Olsen
YellowDuckGuy

Dynamics 365 – API Limits Coming

February 27, 2018 Leave a comment

You can currently push and pull data through the Dynamics 365 endpoint without any real limits. This is changing.

Limits

From March 19 2018, Dynamics 365 will limit the number of API requests to 60,000 made by each user within a 5 minute timeframe. When you exceed the limit, you will be greeted by an exception, delivered from Dynamics 365.

If you would like to read more about these limits, head over to the link below:

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/developer/api-limits

Greg Olsen
YellowDuckGuy

Dynamics 365 for Marketing – Sign Up for Public Preview

February 8, 2018 Leave a comment

Microsoft has released Dynamics 365 for Marketing as a Public Preview for you to try out the new app.

Hello2

Dynamics 365 for Marketing is a marketing-automation application that helps turn prospects into business relationships.  The app is easy to use, works seamlessly with Dynamics 365 for Sales, and has built-in business intelligence

(2018, https://docs.microsoft.com/en-us/dynamics365/customer-engagement/marketing/overview)

You can sign-up for a Dynamics 365 for Marketing Public Preview at the link below:
https://trials.dynamics.com/Dynamics365/Preview/Marketing

Availability map of Dynamics 365 for Marketing is shown below:

PreviewAvailability

Enjoy!
Greg Olsen
YellowDuckGuy

Categories: Dynamics 365

Dynamics 365 – Important Dynamics 365 Security Changes for TLS

February 1, 2018 Leave a comment

In summary, with the release of the Dynamics 365 v9.0, Microsoft are now enforcing the use of the Transport Layer Security (TLS) v1.2 + only, all older TLS connections will fail.

What is TLS?

TLS stands for “Transport Layer Security,” and is a protocol that is an industry standard designed to protect the privacy of information communicated over the Internet. TLS is used in many web browsers and applications that communicate over HTTPS and TCP

What will happen if I ignore this?

Any connections you have to the Dynamics 365 Online instance of version 9.0 and above will fail if they do not use TLS 1.2 and above security protocol. This does not affect On-Premises installations of Dynamics 365.

How do I find out more?

Microsoft has made some announcements of these changes publically, which can be found at the links below:

https://support.microsoft.com/en-us/help/4051700

https://blogs.msdn.microsoft.com/crm/2017/09/28/updates-coming-to-dynamics-365-customer-engagement-connection-security/

Hope this helps!

Greg Olsen
YellowDuckGuy

Categories: CRM SDK, Dynamics 365, Security

Data, Data, Data – O’Reilly data ebooks are available for free

January 15, 2018 Leave a comment

If you love data and all things related to data, then this is like a lolly scramble for kids!

eBook Downloads

 

O’Reilly has made a lot of their data books available as ebooks for FREE DOWNLOAD!

Head to the link below to grab your free download.

http://www.oreilly.com/data/free/archive.html

Enjoy!

Greg Olsen
YellowDuckGuy

Categories: eBooks

Dynamics 365 – Latest Version v9.0 Is Now Available

October 2, 2017 Leave a comment

The July Update for Dynamics 365 is now available for new trial sign ups and purchase.  We have been waiting awhile for this release, but good things take time – right?

v9.0

Recently I did a blog post which summarised this release, you can find that post at the link below:

https://yellowduckguy.wordpress.com/2017/07/04/dynamics-365-the-next-release-july-update-v9-0/

Capture

If you want to get your hands on a trial instance of the July Update, v9.0, then head over to the trial sign-up page below:

https://trials.dynamics.com/Dynamics365/Signup

If you would like to sign-up for a Dynamics 365 for Customer Engagement (orginally known as Enterprise Plan 1) then use the link below:

https://signup.microsoft.com/Signup?OfferId=bd569279-37f5-4f5c-99d0-425873bb9a4b&dl=DYN365_ENTERPRISE_PLAN1&Culture=en-us&Country=us&ali=1

Note: this will default to Country/Region of USA. You can change the dropdown to your country of preference, which then will provision the instance in the nearest data centre to the country specified.  Also, you may notice the country is in the URL, so if you change this to the country of your choice, you will have a sign-up link defaulting to the country of your choice.

Enjoy the July Update, it’s going to be awesome!

Greg Olsen
YellowDuckGuy

Categories: Dynamics 365