Home > Dynamics CRM 2013, System Center Operations Manager (SCOM) > CRM 2013 – Microsoft System Center Operations Manager (SCOM) Pack

CRM 2013 – Microsoft System Center Operations Manager (SCOM) Pack

Microsoft has just released the Microsoft System Center Operations Manager (SCOM) management pack for Microsoft Dynamics CRM 2013, which is great way of monitoring CRM once you are live or in production. Don’t wait till users tell you there are issues, be proactive and put in some good monitoring tools.

The Microsoft System Center Operations Manager management pack for Microsoft Dynamics CRM 2013 enables you to administer the Microsoft Dynamics CRM Server 2013 application in Microsoft System Center Operations Manager.

Operations Manager is a powerful infrastructure tool with comprehensive event and performance management, proactive monitoring and alerting, and reporting and trend analysis. Other functionality includes system and application-specific knowledge and tasks to improve the manageability of Windows servers and applications.

By managing these Microsoft Dynamics CRM components in Operations Manager, the administrator can respond quickly to critical events and key performance indicators, and take action to prevent service outages, reduce the resolution time for alert conditions, and increase the overall availability and performance of the Microsoft Dynamics CRM system.

(September 2014, CRM2013SCOMPackGuide.docx)

Please note that the SCOM pack requires Microsoft System Center Operations Manager 2007 SP1 or a later version.

 

Download

 

You can download the CRM 2013 SCOM pack from here. The download page allows you to get a copy of the guide as well.

 

What does the SCOM pack monitor?

 

The list below has been taken from the guide. This will give you a quick overview of the services or components (shown as object types in the table) that the SCOM pack will monitor for your CRM system.

Monitor

Category

Enabled

Monitored Health States

Microsoft Dynamics CRM Asynchronous Processing Service

Availability Health

Yes

Running/Not Running

Microsoft Dynamics CRM AsyncService Servers

Availability Health

Yes

Running/Not Running

Microsoft Dynamics CRM Common Class

Availability Health

Yes

Running/Not Running

Microsoft Dynamics CRM Deployment Web Service

Availability Health

Yes

Running/Not Running

Microsoft Dynamics CRM Discovery Service

Availability Health

Yes

Running/Not Running

Microsoft Dynamics CRM Email Integration Service

Availability Health

Yes

Running/Not Running

Microsoft Dynamics CRM Email Router

Availability Health

Yes

Running/Not Running

Microsoft Dynamics CRM Help Server

Availability Health

Yes

Running/Not Running

Microsoft Dynamics CRM IIS Dependent Server

Availability Health

Yes

Running/Not Running

Microsoft Dynamics CRM Organization Web Service

Availability Health

Yes

Running/Not Running

Microsoft Dynamics CRM Reporting Extensions

Availability Health

Yes

Running/Not Running

Microsoft Dynamics CRM Sandbox Processing Service

Availability Health

Yes

Running/Not Running

Microsoft Dynamics CRM Server

Availability Health

Yes

Running/Not Running

Microsoft Dynamics CRM Web Application Server

Availability Health

Yes

Running/Not Running

 

Happy Monitoring!

Greg Olsen
YellowDuckGuy

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