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Microsoft Dynamics CRM 2013 – Prepare for the new release

The next version of Microsoft Dynamics CRM is coming. It’s called Microsoft Dynamics CRM 2013. This version is designed to redefine how businesses engage with their customers. CRM 2013 represents the approach Microsoft Dynamics is taking to develop and deliver business solutions that put people at the centre.

Building up to its release we have known it as “Orion”.

CRM 2013

(2013, http://www.microsoft.com/en-us/dynamics/crm-vision.aspx)

General Availability of CRM 2013 is scheduled for fall 2013 (October in New Zealand).


Prepare for the new release


What should you do to get ready for the next release?

If you are an existing CRM Online or On-Premise customer, or a new customer thinking of CRM 2013, it would be worth considering CRM 2013 sooner rather than later so you can be prepared ahead of time and ensure that the upgrade or new instance is as smooth and exciting as it should be.

1. Bookmark this site: http://rc.crm.dynamics.com/rc/2011/en-us/Dynamics-CRM-Upcoming-Release-Information.aspx. This page will keep you up to date with the updates for CRM 2013.

2. Microsoft is contacting CRM Online customers directly. Look out for the email in your inbox informing you when your upgrade is scheduled.

3. Get in touch with Magnetism (+64 9 550 5223), mention you have seen this information from Greg Olsen’s blog and we can help you:

  • If you are new to Microsoft Dynamics CRM, then let us help you to implement CRM
  • Check your existing CRM system (if applicable) for legacy or unsupported code ready for the upgrade to CRM 2013.
  • Check your licensing is up to date. This includes any Software Assurance licensing.
  • Support your existing system to have the latest Update Rollups installed (On-Premise only)
  • Plan for end-user training to educate your users understand and benefit from the new navigation, forms and layout of CRM 2013. User adoption is important!

Greg Olsen

Categories: Dynamics CRM 2013
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