Home > Dynamics CRM > Microsoft Dynamics CRM 4.0 – Service cisvc was not found on computer

Microsoft Dynamics CRM 4.0 – Service cisvc was not found on computer

When working through the Microsoft Dynamics CRM Setup wizard you may encounter the following error during the verification task checks on a Windows Server 2008 R2 operating system.

Service cisvc was not found on computer X. The specific services does not exist …

This is also shown below. Note: Ignore the Microsoft SQL Server error shown in the screenshot, that is not related to this post.

To quickly fix this, you will need to add the Windows Server 2003 File Services Indexing Service. This service can be added via the Add Roles option with Windows Server 2008 R2. Run the Add Roles Server Wizard and apply the role of File Services > Windows Server 2003 File Services > Indexing Service.

Screenshots of this is shown below.

Click Next

Select File Services, click Next

Select Indexing Service, click Next

Confirm installation selections, click Install

 

Windows Server 2003 File Services Indexing Service installation completed or succeeded.

Now if you click Back on the Microsoft Dynamics CRM Setup and then click Next, you should notice it now is successful as shown below.

All verification tasks have succeeded and we are now ready to execute the install.

Hope this helps!

Greg Olsen
Yellow Duck Guy

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Categories: Dynamics CRM
  1. Sean
    November 5, 2011 at 1:40 am

    Thanks! This helped me out.

  2. hichsoft
    June 13, 2012 at 2:56 am

    tnxs it’s work

  3. Ayman
    September 23, 2012 at 12:38 am

    very good (Y)

  4. January 31, 2013 at 6:13 am

    thanx so much, it’s still working thnx anyway….. 🙂

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