Some won’t be aware of the Performance Center with CRM 2013. It is a handy tool activated by hitting CTRL+SHIFT+Q when a record loads. It’s best used with Internet Explorer (it crashes for me when using CRM in Chrome). You can use this tool to analyse the form load times within your instance of CRM 2013.
Below is a quick view of what the tool looks like in CRM 2013. (my screenshot is taken from CRM Online v18.104.22.1683). You can get a better view of the screenshot in full by clicking on this link: https://yellowduckguy.files.wordpress.com/2014/07/crm-performance-centerfull.png
Note: This tool only displays with CRM 2013 once you have Service Pack 1. before that when you press CTRL + SHIFT + Q, they only show plain text format as illustrated below (run from CRM 2013 v22.214.171.124 IFD on premises installation).
Remember, you can still add on /tools/diagnostics/diag.aspx to find the diagnostics tool.
If you hit the button Select Major, the tool will output the results as illustrated below.
Handy tool? I think so ….
Just under a year out from this blog post, Microsoft will end the support for Windows Server 2003 on July 14th 2015. This means no more security patches or bug fixes will be available. So if you are running Windows Server 2003 you need to plan for this date and the impact it will have on your server(s). If you intend sticking with Windows Server after July 14th 2015 then you will need to have a custom support agreement with Microsoft to receive any new issues or updates.
From the 1st of October 2014, Microsoft will release 3 new Office 365 plans aimed to meet the needs of small and midsized businesses (SMBs), ranging from 1 to approximately 250 employees. These will be made available to new subscriptions first, you will need to wait if you are on one of the current SMB plans.
The 3 new plans are defined as Office 365 Business, Office 365 Business Essentials and Office 365 Business Premium. These plans will replace (phased out approach taken) the current Small Business, Small Business Premium and Midsize Business.
A breakdown on what is included in the 3 new plans is illustrated below.
What happens if I already have one of the current SMB plans?
Take a look at the illustration below for a summary of what you should be aware of.
The current Enterprise plans will remain the same.
Microsoft has been rolling out a new feature called ‘First Release’. This feature allows administrators of Office 365 to enable their organisation to receive a collection of Office 365 feature updates and enhancements the instant they are released from Microsoft.
First Release gives customers who opt-in the opportunity to get a small selection of significant enhancements to the Office 365 user experience, SharePoint Online, and Exchange Online first. If you opt-in to First Release, you will receive new qualifying feature updates first, a minimum of two weeks before customers in our standard release group.
By default, all Office 365 customers are part of the standard release group. If you stay within this group i.e. don’t enable First Release option, then you will receive the new feature updates a minimum of two weeks after availability in First Release.
To enable First Release to your Office 365 subscription:
- Log into the portal admin at portal.microsoftonline.com
- Go to Admin > Service settings > Updates
A recent report published from Forrester has recognised Microsoft Office 365 + Yammer as Forrester Wave Leaders within the Enterprise Social Platforms. You can find the full report from the Forrester site here.
Microsoft Office 365 and Yammer can be clearly shown within the ‘Leaders’ area of this Forrester Wave illustration.
Another Key Takeaway from the report published by Forrester:
Enterprise social has become increasingly integrated with adjacent technologies, such
as document collaboration, portals, and line-of-business applications like customer
relationship management. To that end, vendors with significant leverage like IBM,
Microsoft, and salesforce.com will become more dominant on customers’ shortlists.
For more information, you can read the report here.
Hot out of Microsoft. A free eBook.
This eBook gives you a quick run-down of the powerful tools in Microsoft Dynamics Marketing that you can use to manage leads, plan and execute campaigns, and monitor their performance.
If you would like to get a hold of this eBook, you can download it from here
Archived version is downloadable from here.
I have submitted a request into Microsoft Connect to allow a well used CRM feature, the Advanced Find, to be made available on the Global Navigation Bar.
If you have been using CRM for a number of years or used earlier versions of CRM you would be familiar accessing the Advanced Find reasonably easily. In CRM 2013, it is normally tucked away in the command bar. Its a global tool. So surely it would be a great idea to have it globally available? Therefore I have submitted this request to explore the possibility of it’s promotion.
Current Where you can currently find Advanced Find (command bar):
Proposed Where I would like to see it placed:
What are your thoughts? If you agree with this change as well, then quickly head over to this link and vote for it!
I know it might be a BIG ask for this feature to be moved. But as they say, no harm in asking right?